Return And Refund Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return it within 30 days of receipt.
Eligibility for Returns:
- Products must be unused, in original packaging, and in resalable condition.
- Proof of purchase is required.
Non-Returnable Items:
- Clearance or final sale items
- Used fishing gear for hygiene/safety reasons (unless defective)
Return Process:
- Contact us at service@zorvenia.shop for return authorization.
- Ship your item to the return address provided after approval.
- Once inspected, we will issue a refund within 5–10 business days.
Damaged or Defective Items:
If your item arrives damaged or faulty, please contact us immediately for a replacement or refund.